Job Description: Receptionist
Reporting to: Operation Manager
Location: Ark Priory Primary Academy
Contract: Permanent
Working Pattern: Term Time + 2 weeks
Salary: Ark Support Scale 4: Pay Points 3 - 7: £26,853- £28,553 (pro rata)
The Role
As the Receptionist, you will be the welcoming face of the school and will provide a positive first impression to all visitors, students and staff, and provide general administrative support.
Key Responsibilities
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Act as the school’s main receptionist, providing a first point of contact for all incoming communications to ensure that they are answered in a timely and professional manner, presenting a positive image of the academy
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Interacting with parents, carers, colleagues and visitors to the school, at all levels of seniority, with confidence, tact and professionalism
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Ensure safeguarding procedures are followed for all visitors, including maintaining single central record and appropriately handling incoming calls and enquiries
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Ensure that all communications are correctly logged and routed to their intended recipients, or an appropriate member of staff, to ensure a quick and effective communication system
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Deal effectively with school post, receive deliveries and maintain electronic mail systems ensuring that information is passed to relevant staff in a timely manner
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Ensure that queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
Admissions & Pupil Data
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To assist the Operations Manager with the admissions processes across the academy, liaising with the Local Authority, teachers and parents/carers as required, including:
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Meeting and greeting prospective parents/carers and helping with queries regarding admissions to the Academy
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Managing the collection of data for the new intake of pupils each year
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To assist with maintenance of full and accurate pupil records including individual folders.
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To assist with all areas of data input including; attendance, reporting, census returns, admissions/leavers, exclusions, pupil details, staff details, maintaining assessment systems and recording pupils’ special needs ensuring that records are up to date.
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To provide reports, as requested, for the Headteacher, SLT, the Department for Education, ARK Central and other staff, ensuring the provision of accurate and appropriate information to relevant parties.
Finances & Resources
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To undertake administrative duties relating to the academy’s online payment system (IPAY) ensuring that records are up to date.
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To provide general clerical, administrative and financial support e.g. photocopying, filing, matching purchase orders to invoices and delivery notes, emailing, completion of standard forms, respond to routine correspondence and emails, letters to parents and certificates.
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To take ownership for various projects to meet the needs of the academy in order to achieve project goals and assist the effectiveness of the academy Office.
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To monitor and maintain stock supplies and order resources where necessary.
Other
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Actively promote the safety and welfare of our children and young people
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Ensure compliance with Ark’s data protection rules and procedures
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Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy
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Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required
For the full person specification, please click HERE
This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager.