Frequestly asked questions
Frequently Asked Questions
  • What happens to my application once I have submitted it?
    Answer: If you have made an application for a specific job we will consider your information carefully before making a decision whether to take you forward to interview stage. We may contact you to arrange a telephone interview or to raise any queries we have with you. If we feel you do not match the profile we need for the role then we will notify you of our decision. We will also ask you whether you would like us to keep your details in our database so that you can be considered for future roles.
  • I have forgotten my password/locked myself out of my account
    Answer: If you have forgotten your password please select the Forgotten Password link and we will issue you with a new password by email. If you are locked out of the system please use the Contact Us link and we will unlock your account and advise you by email.
  • You don’t have any roles that match my needs at the moment – what should I do?
    Answer: You can make a speculative application and we will keep your details on our system and when we have new jobs available, your application will be matched with our jobs.
  • Can I apply for other roles or other areas of the business if I am unsuccessful with my first application?
    Answer: Yes. Each vacancy has specific competencies and your application will be considered against these.
  • Why do I have to verify my email
    Answer: When registering for a new account or setting up a new vacancy alert you must first verify your email address by clicking the link that we send you during registration. This allows us to confirm ownership of your email address to prevent malicious users from registering your email or leveraging it to send phishing emails to your email account.
  • Will the system log me out automatically?
    Answer: As you are completing your online application form, please bear in mind that our system has automatic time-outs built in. You will be logged out of the system after 60 minutes of inactivity (i.e. not clicking on links or 'save and exit' buttons on the sections of the application form) and you may lose information which has not been saved. Therefore, please save your information regularly by clicking 'save and exit'. We also recommend that you compose your answers to longer questions, (i.e. those with free text areas) off-line in a word processing package and then copy and paste your answers into the form. This ensures that you can spell check your text and that you have a backup version of your answers.
  • Is there a limited time for filling in an application form online?
    Answer: As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore take your time to complete the application form, save it and go back to finish it at your leisure.
  • Can I print off my application form to keep a copy for myself?
    Answer: Yes – you can print out a summary once you have fully completed any part (or all) of the application form.
  • How long will it take to process my application for a vacancy?
    Answer: After submitting your application you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and it is likely you will be notified of the outcome within 2 weeks. If you are successful you will be invited for a first stage interview, however the length of this process is dependent on the job you have applied for.
  • How often are new vacancies advertised on the site?
    Answer: New vacancies are advertised on the site on an on-going basis. It is worth visiting the site regularly to make sure that you don’t miss out on any new vacancy opportunities. Alternatively you can register for specific vacancy alerts.
  • How will you keep in touch with me?
    Answer: If you have applied online and have included your e-mail address and contact telephone numbers we will use one or both of these routes. If you have applied via another method then it will be dependent on the information you have provided.
  • Who has access to my data once I have registered?
    Answer: Your details will only be seen by the School Recruitment Team and the Line Manager responsible for the vacancy you have applied for, unless you are successful in securing a role then the registration form you have completed will be used to complete the on-boarding process including your contract of employment.
  • What other methods can I use to apply for a vacancy?
    Answer: Wherever possible, we would like applications to be made online. However, if you experience difficulty in using the online method, please contact the school directly.
  • User IDs and passwords
    Answer: Your e-mail address will be your user ID and you will be asked to supply a password. It is important that you do not lose or forget these as you will need them to access your application form. In order to allow you as much flexibility as possible, you can revisit your form as many times as you need to before submitting it. It is not necessary to complete the application form in one visit. If, at any time, you want to change your password click on the ‘change password’ link at the bottom of the screen.