HR Operations Manager

Reports to: People Governance Lead

Responsible for: 3 HR Officers

Location: West London – currently operating an agile working policy with two core days (Mon and Weds) in the office

Contract: Permanent

Pattern: Full Time (standard hours 9am – 5.30pm)

Closing date: 05/06/2023

1^st Stage Interviews: w/c 12/06/2023

2^nd Stage Interviews: 19/06/2023

Salary: £45,000

About the role:

Are you looking for a new challenging role working within the HR Function to provide the best service your team can offer?  Do you have a head for numbers? Are you passionate about the employee lifecycle? Are you constantly striving to improve processes and streamline activities?  Are you someone who thrives in a fast-paced environment? This might be the job for you!

This is an exciting opportunity to join the People Operations Team at Ark Central and provide comprehensive and effective administrative support including: payroll, pensions, employee benefits, people systems management, employee lifecycle events and first line support response to employees.

We are looking for an HR Operations Manager who has experience of leading a HR services team. The main purpose of this role is to manage 3 HR Officers to ensure an effective HR Service which is pragmatic, solution focused and provides a professional first line support to Ark Central employees.

The HR Operations Manager will work collaboratively with the People Operations teams within Ark Central:

• Head of People Operations: building a strong People Operations service and supporting associated projects
• Ark Central People Business Partner Team: ensure partnership on initiatives and improvements for process and policy
• HRIS Manager: drive forward improvements to processes through the HR systems

Key Responsibilities:

• Responsible for the day-to-day management of 3 HR Officers
• Ensure compliance with GDPR and immediately highlighting any breaches or areas of concern to the People Governance Lead
• Ensure the HR Officers accurately enter, and update records held within the HRIS in accordance with GDPR
• Responsible for the employee right to work authorisations and oversight of the company sponsorship license, ensuring regulatory compliance, accuracy, and maintenance of all records
• Preparation of weekly, monthly, annual and ad hoc report requests
• Responsible for the completeness and accuracy of 1st level payroll and pension approvals
• Management of the Ark (Central) Single Central Register (safeguarding checks in line with the Keeping Children Safe in Education regulations)

Key Requirements:

• Proven experience of HR processes and systems
• Strong track record of working in a fast-paced demanding HR function
• Have led a customer experience related service
• Strong customer service and problem-solving skills
• Extensive understanding and application of payroll and pension management
• High attention to detail to improve and develop HR processes and procedures
• Ability to plan, prioritise workload ensuring service and deadlines

View the full job description and person specification here

About Ark

We’re an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we’re a network of 39 schools, educating around 28,500 pupils in areas where we can make the biggest difference and we’re recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems.

You’ll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20^th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us.

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
• Full office closure between Christmas and New Year
• Hybrid working, with currently two days a week in our state-of-the-art office in West London working alongside colleagues
• Regular social events, monthly free breakfast, and daily fruit
• A flexible approach to working with understanding and consideration for work life balance and personal commitments
• As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
• Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests

How to Apply:

Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Monday 5^th June 2023 but please note: we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response.

This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact recruitment@arkonline.org

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.  

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.