Primary Administration & Pupil Support (Term Time Only)

Reporting to: School Office Co-ordinator
Start date: As soon as possible
Salary: Ark Band 4 - £17,467–£18,951 pro-rata for TTO (£18,357–£19,916 FTE) dependent on skills/experience
Hours: 7:45am – 4:45pm
Work Pattern: Term Time Only (39 weeks per year)
Disclosure level: Enhanced

Exciting opportunity to join a pioneering new school in Enfield, North London

Ark John Keats is an all-through school in the London Borough of Enfield. Our intake is mixed and comprehensive in nature. We opened our doors to our first two Reception classes in September 2013 and our first cohort of year 7 pupils joined us in September 2014.  The academy will reach full capacity in 2020 with just under two thousand pupils.  The academy was judged to outstanding in all areas in our Ofsted inspection of April 2015.

We are now looking to recruit a Primary Administration & Pupil Support Assistant to work in a Term Time Only post. In this varied and important role you will be based on the Reception desk in the primary school office, and will be the first point of contact for parents, pupils and visitors. You will provide administrative support to the primary school across a range of areas and, as an extension of this, you will support pupils at key points including providing first aid and supervising groups for short periods.

You will be required to uphold the vision and ethos of the academy, demonstrate professional communication skills and provide an excellent level of customer service at all times. This is a busy and varied role that would suit a confident, adaptable person looking for an energetic role in a school environment.

Ark John Keats Academy is a school that breaks the mould by providing pupils from relatively disadvantaged backgrounds with a type and standard of education previously the preserve of the best fee-paying schools. You will be part of a team that is hugely committed, energetic and incredibly enthusiastic about the journey ahead.

Please use the ‘Knowledge, Experience and Skills’ section of the application to tell us how you meet the requirements of the role, what you can offer, and what it is about Ark John Keats Academy that interests and appeals to you.

To apply, please submit your application by 7am on Thursday 22nd November 2018. For further information or a confidential discussion please contact me on m.samsami@arkjohnkeatsacademy.org or on 020 8443 6403.

We value diversity and are committed to safeguarding and promoting child welfare. The successful candidate will be subject to DBS and any other relevant employment checks.

                  
Job Description: Primary Administration & Pupil Support  

The Role

• To staff the Primary school reception desk in a front of house role, liaising with pupils, parents, visitors and staff
• To provide admin support to the primary administration team throughout the day with tasks such as answering the phone, dealing with parent enquiries, running messages to classrooms, calling parents, filing and data entry
• To supervise and support pupils, such as when administering First Aid and supervising small groups of pupils at peak times
• To provide a high standard of administration and support including front of house, welfare, attendance, pupil data and pastoral functions in order to assist in the smooth running of all academy activities.

Key Responsibilities

Reception

• To provide a welcoming school reception presenting a positive image of the academy
• To undertake academy reception duties answering routine telephone and face to face enquiries, responding to school access buzzer and signing in visitors
• To be a point of contact for pupils requiring assistance from the administration team
• To be a point of contact for parents requiring assistance from the administration team
• To meet and greet academy visitors, displaying due courtesy and tact, in order to ensure that visitors are welcomed into a friendly and professional environment. To show visitors around the school where necessary
• Ensuring visitors have the appropriate safeguarding checks

Administrative Support

• To support the academy in a full administrative capacity, including:
• - dealing with telephone and personal enquiries efficiently and effectively in a way which promotes a positive image of the academy
• - making maximum use of the academy’s information and communications technology including the network for diary management, the input of data and written communication
• To assist with relevant meetings as requested
• To assist teaching staff with reprographics and printing requirements
• To assist with creating documents (including presentations and spreadsheets) from scratch, ensuring finished documents are to an excellent standard.

First Aid and Welfare

Hospitality

• To provide refreshments for in-house meetings and events
• To manage the shared staff spaces and kitchen area effectively, ensuring they are well presented and well-resourced at all times
• To ensure systematic provision of refreshments for regular meetings

Pupils Support and Supervision

• To provide support to pupils throughout the day as required
• To effectively supervise pupils waiting for parents in the assigned area

Pupil Data

• To assist with maintenance of full and accurate pupil records including individual folders
• To assist with all areas of data input including: attendance, reporting, census returns, admissions/leavers, exclusions,  pupil details, staff details, maintaining assessment systems and recording pupils’ special needs ensuring that records are up to date

Other

• To undertake training and development relevant to the post and in line with the academy’s priorities
• To undertake any reasonable task as directed by the Headteacher, Operations Manager, member of SLT or School Office Coordinator.

Person Specification: Primary Administration & Pupil Support 

Qualification Criteria

·         Right to work in UK

·         Maths and English GCSE or equivalent at grade C or above

·         Relevant qualifications in office administration and IT applications desirable.

Knowledge and Experience

·         Experience of administration – within a school context would be desirable

Personal Characteristics

·         Genuine passion and a belief in the potential of every pupil

·         Flexible, highly organised and able to multi-task and prioritise work to meet deadlines

·         Helpful, approachable and positive nature and ability to stay calm and diplomatic under pressure

·         Energetic, adaptable and able to work at a fast pace

·         Able to take ownership of tasks and work with minimal supervision

·         Have exacting standards and a keen eye for detail

·         Keen to learn and further develop own skills

·         Exercises sound judgment, especially relating to confidentiality and discretion.

Specific Skills

·         Excellent oral communication skills are essential

·         Excellent administrative and organisational skills are essential

·         Excellent written communication skills

·         Good IT skills, including the ability to confidently use Microsoft Word, Excel and Outlook

·         Willingness and ability to learn and operate new IT systems and databases

·         Understands the importance of confidentiality and discretion

·         Ability to prioritise workload and hit deadlines.

Alignment with Ark vision

·         Relentless drive to do what it takes to ensure all pupils succeed

·         Ability to instil and ensure high expectations

Other

·         Commitment to the safeguarding and welfare of all pupils

·         Willingness to undertake training

·         The post holder will be subject to an enhanced Disclosure and Barring Service check.